Having become a tech use junkie with all that happens on www.tampagold.com and www.sohotampa.com, it is always pisser when the systems go wrong. It is worse yet when it is poor support that helps make it happen.
Two years ago I bought the then state of the art pda from Sony - the Clie with built in camera and all. It has served me ok for the two years, until recently when the screen decided to add lines on each side making it hard to use. After two tries with Sony support, the problem has been solved. That's right ! With their help the lines are still there and now all my data has been deleted. The online help person seemed to continually fail to respond to what I was indicating was showing up on the screens, clearly was not just trying to help me due to the long waits between his responses, and of course, the final result being that the solution is now solved because I am throwing this $599 piece of Sony garbage in the trash. Looks like the old yellow legal pad wins again ! And they don't even have an online support office.
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